Institute of Banking Personnel Selection (IBPS) has released the detailed notification for Common Recruitment Process (CRP CSA-XVI) for the recruitment of Customer Service Associate (CSA) / Clerk posts in Participating Public Sector Banks. A total of 11,403+ vacancies are expected to be filled for the year 2027-28. The online registration process has started from 01 August 2026 and the last date to apply is 21 August 2026.
IBPS CSA / Clerk Recruitment 2026 (CRP CSA-XVI)
www.indgovtjobs.in
|
Exam Name |
IBPS Common Recruitment Process (CRP CSA-XVI) |
|---|---|
| Post Name |
Customer Service Associate (CSA) / Clerk |
| Total Vacancies |
11,403+ Posts (Expected) |
| Age Limit (as on 01.08.2026) |
20 to 28 Years |
| Salary |
₹24,050 – ₹64,480 + Allowances |
| Educational Qualification |
Bachelor’s Degree + Computer Literacy + Local Language Proficiency |
| Application Fee |
₹175 (SC/ST/PwBD/ESM) | ₹850 (Others) |
| Selection Process |
Preliminary Exam + Mains Exam + LLPT |
| Job Location |
All Over India |
| Last Date |
21 August 2026 |
✅ IBPS CSA / Clerk 2026 State-wise Vacancies:
|
State / UT Name |
Total Vacancies |
|---|---|
|
Jharkhand |
182 |
|
Karnataka |
1414 |
|
Kerala |
108 |
|
Ladakh |
6 |
|
Lakshadweep |
11 |
|
Madhya Pradesh |
570 |
|
Maharashtra |
1051 |
|
Manipur |
42 |
|
Meghalaya |
22 |
|
Mizoram |
17 |
|
Nagaland |
31 |
|
Odisha |
337 |
|
Puducherry |
26 |
|
Punjab |
481 |
|
Rajasthan |
392 |
|
Sikkim |
28 |
|
Tamil Nadu |
675 |
|
Telangana |
191 |
|
Tripura |
64 |
|
Uttar Pradesh |
1731 |
|
Uttarakhand |
145 |
|
West Bengal |
946 |
✅ Participating Banks:
|
Bank of Baroda |
Canara Bank |
|
Indian Overseas Bank |
UCO Bank |
|
Bank of India |
Central Bank of India |
|
Punjab National Bank |
Union Bank of India |
|
Bank of Maharashtra |
Indian Bank |
|
Punjab & Sind Bank | |
✅ IBPS CSA Recruitment 2026 Eligibility Criteria:
- Educational Qualification (as on 21.08.2026): A Degree (Graduation) in any discipline from a University recognised by the Govt. of India or any equivalent qualification recognized as such by the Central Government. The candidate must possess valid Mark-sheet / Degree Certificate that he/she is a graduate on the day of registration.
- Computer Literacy: Operating and working knowledge in computer systems is mandatory. Candidates should have Certificate/Diploma/Degree in computer operations/Language or should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
- Local Language Proficiency: Candidates applying for vacancies of a particular State/UT must be proficient in reading, writing, speaking and understanding the specified/opted local language of that State/UT.
- Age Limit (as on 01.08.2026): Minimum 20 years and Maximum 28 years (A candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006 – both dates inclusive).
- Age Relaxation: SC/ST – 5 years, OBC – 3 years, PwBD – 10 years, and other categories as per Government of India rules.
✅ IBPS CSA Salary 2026:
Pay Scale: ₹24,050 – 1,340/3 – 28,070 – 1,650/3 – 33,020 – 2,000/4 – 41,020 – 2,340/7 – 57,400 – 4,400/1 – 61,800 – 2,680/1 – 64,480
In-hand salary of an IBPS CSA (Clerk) is approximately ₹35,000 – ₹40,000 per month after including DA, HRA, Special Allowance and other benefits (varies as per posting location).
✅ IBPS CSA Recruitment 2026 Selection Process:
- Online Preliminary Examination
- Online Mains Examination
- Local Language Proficiency Test (LLPT)
Final Merit: Based on marks obtained in the Mains Examination only (100% weightage). There is no interview.
✅ IBPS CSA Exam Pattern 2026:
|
Preliminary Examination | |||
|---|---|---|---|
| Section | No. of Questions | Marks | Time |
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
|
Mains Examination | |||
|---|---|---|---|
| Section | No. of Questions | Marks | Time |
| General / Financial Awareness | 50 | 50 | 35 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability & Computer Aptitude | 50 | 60 | 45 minutes |
| Quantitative Aptitude | 50 | 50 | 45 minutes |
| Total | 190 | 200 | 160 minutes |
✅ IBPS CSA Recruitment 2026 Application Fee:
- SC / ST / PwBD / ESM / DESM: ₹175/- (inclusive of GST)
- General / OBC / EWS: ₹850/- (inclusive of GST)
- Payment Mode: Online only
✅ Important Dates:
|
Event |
Tentative Schedule |
|
Online Registration by Candidates |
01.08.2026 to 21.08.2026 |
|
Payment of Application Fees/Intimation Charges (Online) |
01.08.2026 to 21.08.2026 |
|
Edit Window for Candidates to Modify/Correct Application Form |
2 days after closure of Registration |
|
Conduct of Pre-Examination Training (PET) |
September 2026 |
|
Download of Call Letters for Online Examination – Preliminary |
September 2026 |
|
Online Examination – Preliminary |
October 2026 |
|
Result of Online Examination – Preliminary |
November 2026 |
|
Download of Call Letter for Online Examination – Main |
November 2026 |
|
Online Examination – Main |
December 2026 |
|
Provisional Allotment |
March 2027 |
✅ Important Links:
| IBPS CRP CSA-XVI Detailed Notification | Download Notification |
| Apply Online for IBPS CSA-XVI 2026 | Apply Online |
| Latest Banking Jobs 2026 List | Click Here |
| Join Our Free Govt Jobs Alert | Join WhatsApp | Join Telegram |
✅ How to Apply for IBPS CSA Recruitment 2026:
Eligible candidates must apply ONLINE ONLY through the official IBPS website. No other mode of application will be accepted.
➢ Step 1: Visit the official website www.ibps.in.
➢ Step 2: Click on the link “CRP CSA-XVI” or “Apply Online for Customer Service Associate”.
➢ Step 3: Complete the registration process by providing basic details and generate Registration Number & Password.
➢ Step 4: Fill the online application form carefully with personal, educational and other required details.
➢ Step 5: Upload scanned copies of Photograph, Signature, Left Thumb Impression and Handwritten Declaration as per the prescribed format.
➢ Step 6: Pay the application fee online through Debit Card / Credit Card / Net Banking / UPI.
➢ Step 7: Submit the application form and take a printout of the confirmation page for future reference.
✅ FAQs:
What is the total number of vacancies in IBPS CSA Recruitment 2026?
More than 11,403+ Customer Service Associate (CSA) posts are expected.
What is the last date to apply for IBPS CSA / Clerk 2026?
The last date to submit the online application is 21 August 2026.
What is the age limit for IBPS CSA Recruitment 2026?
Candidates must be between 20 to 28 years of age as on 01.08.2026 (born not earlier than 02.08.1998 and not later than 01.08.2006). Age relaxation is applicable as per government rules.
What is the educational qualification required for IBPS CSA 2026?
Bachelor’s Degree in any discipline + Computer Literacy + Proficiency in the local language of the State/UT applied for.
What is the selection process for IBPS CSA 2026?
Preliminary Exam → Mains Exam → Local Language Proficiency Test (LLPT). Final selection is based on Mains marks only.
What is the application fee for IBPS CSA 2026?
₹175 for SC/ST/PwBD/ESM candidates and ₹850 for General/OBC/EWS candidates.
How to apply for IBPS CSA Recruitment 2026?
Candidates must apply online only through the official IBPS website between 01 August 2026 and 21 August 2026.